Last updated: April 2026
ParcelBase (“we”, “our”, “us”) operates the parcelbase.ai website and API services. This Privacy Policy describes how we collect, use, and protect information when you use our services.
Information We Collect
Account Information: When you register for an API key, we collect your name, email address, and company name.
Usage Data: We log API requests including endpoints accessed, request parameters, response times, and IP addresses for security, billing, and service improvement.
Property Data: The property data we provide through our API is sourced from public records including county assessors, tax authorities, deed recordings, and other government sources. This data is publicly available information.
How We Use Information
- To provide, maintain, and improve our API services
- To process billing and manage your account
- To monitor usage and enforce rate limits
- To communicate with you about your account or service updates
- To detect and prevent fraud or abuse
Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure API key authentication, and access controls to protect your account information and API credentials.
Data Retention
We retain account information for as long as your account is active. API usage logs are retained for 12 months for billing and analytics purposes. You may request deletion of your account and associated data at any time.
Your Rights
You have the right to access, correct, or delete your personal information. California residents have additional rights under the CCPA. To exercise any of these rights, contact us at support@parcelbase.ai.
Contact
For privacy-related inquiries: support@parcelbase.ai
